Support

Need help? Email benkawth@gmail.com — we usually answer within a day (English or Thai).

Common questions

How do I import a WhatsApp chat?
Open the chat → tap the name → Export chat → Without media → choose Smartlation (or save the file and pick it in the app).

How do I turn on the keyboard?
iPhone: Settings → General → Keyboard → Keyboards → Add New Keyboard → Smartlation → Allow Full Access. Android: in the app, Account → Android extras.

I paid with PromptPay — when does my plan start?
As soon as the payment is confirmed, usually within minutes. Pay the exact amount including satang.

How do I delete my data?
Account → Delete account and all saved chats. It's immediate.

How do I cancel an App Store plan?
iPhone Settings → your name → Subscriptions → Smartlation.

Smartlation is a service of Flex Shell CO., LTD., Thailand. Last updated 28 September 2026.